Frequently Asked Questions

Find answers to the most frequently asked questions.

Where is voco™ Monaco Dubai?

voco™ Monaco Dubai is located at The World Islands, Dubai, United Arab Emirates.

Is the hotel open for stays?

The hotel is in soft opening and welcoming its first guests for overnight stays and day visits. Grand opening is scheduled for October.

How do we get to the island?

Our free boats are awaiting you at our pier in Dubai Canal Marine Station 1 to bring you to the island. The boat transfer is approx 30 mins.

Click here for directions or enter the following code on Google Maps: 56XM+59 Dubai.

Complimentary self-parking is available at the pier.

How much are boat transfers?

Boat transfers are included in your day visit or overnight booking as per the hotel boat schedule. For international arrivals with a confirmed hotel booking outside of hotel boat scheduled hours, please contact our Concierge Team at concierge@thoe-hotels.com or call/WhatsApp at +971 52 126 5722.

Is there parking available?

Free Parking is available at the Jetty: Dubai Canal Marine Transport Station 1.

What is the check-out time?

Check-out is at 12 pm.

Can I bring my kids to the hotel?

No, we are an adults-only (18+ years) party hotel.

Which is the hotel deposit policy?

All reservations require a minimum pre-auth of AED 500.

Are outside food & beverage allowed?

As a 5-star resort, we run 24-hour operations including multiple food & beverage venues. Please be aware that food or drink is NOT allowed to be brought onto the island.

What is the minimum age for alcohol consumption?

You must be 21 years for consumption of alcohol.

Are pets allowed?

We are a pet free zone.

IMPORTANT NOTES

Please advise your preferred time of arrival and departure 24 hours in advance, and we will get back to you with a confirmation or alternative available timings.
A valid original physical passport or Emirates ID is mandatory to board the boat. A copy will not suffice.
Please note that only guests confirmed in the reservation will be allowed to board the boat and they must be 15 minutes before the confirmed boarding time.
Kindly note that in case we have not received your arrival time, the boats are subject to availability at the above timings with preference given to guests with confirmed boarding timings. For concerns, you can reach out to our Concierge Team at concierge@thoe-hotels.com or call/WhatsApp at +971 52 126 5722.

Hotel exterior, outdoor seating, palm trees & sun loungers facing the beach at Côte d'Azur Resort